Resilient Infrastructure Key to Safer Cities on Business Times


Prof Dr Hans Heinimann writes in the Business Times that the increasing complexity and interdependency of infrastructure systems calls for innovative approaches to make them more resilient.

Since a power outage caused a three-hour suspension of trading at the Singapore Exchange on Nov 5, 2014, and flash floods hit Orchard Road after torrential rains in December 2011, there has been increased scrutiny of the reliability of existing infrastructure systems. In recent years, the increased occurrences of train faults have also introduced occasional episodes of inconveniences into the daily commuting lives of Singaporeans.

Of course, other parts of the world, including advanced nations, are not spared the occasional disruption to their infrastructure systems. System disruptions of substantial magnitude were recently observed in the UK in December 2014, when a computer glitch at its national air traffic control centre disrupted hundreds of flights; and in Amsterdam, when a power outage affected trains, trams, traffic, airport operations and hospital operations in March 2015.

Infrastructure is a system of networks that provides energy supply, transportation, communication, banking, finance, emergency and other services, which form the 'backbone' of urbanised societies. Particularly for small, well-organised, and prosperous (Swop) and densely populated countries such as Singapore, their well-being and development depends on the reliability of the infrastructure systems.

A nation's well-being and prosperity hinges on the safety, functionality and resilience of its critical national assets; it is because of this that the inaugural Interpol World 2015, held on April 14-16 in Singapore, featured Safe Cities as one of the themes of the congress.

With rapid urbanisation, human activities are concentrated in cities and clusters that are centres of economic and social activities. The growth of economies and population has resulted in increased densities of population, infrastructure, and energy and material turnover that were never experienced before. More importantly, the increase in population density paired with the increase in the interdependency of infrastructure systems have amplified the emergence of infrastructure systems disruptions.

The increasing complexity and interdependency of infrastructure systems calls for innovative approaches to make these systems more resilient.


An improved understanding of complex, interconnected infrastructure systems could shed light on their limit state behaviour. The industrial revolution developed an efficient transport system. By the end of the 19th century, electrification emerged in an area-wide system, supplying energy and fostering innovative methods of production and utilities management. Built upon those systems, novel types of production, financial, governance and emergency systems emerged. And since the 1980s, the information and communication technology (ICT) system has triggered a new phase of infrastructure development and emergence.

As those systems are interdependent, a trigger such as a flood could disrupt the transportation and ICT systems - which use the same physical structures - triggering a failure of the energy system, which causes a shutdown of the transportation and ICT systems, spreading to other interdependent systems such as the financial system.

Singapore's MRT is a good example of a cluster of systems. Its foundation, or the base system, consists of the rail system that the trains run on. The energy system provides the power to operate the trains, the stations, and the facilities, while the transaction system handles automated entries and exits, and payment. The automatic control system controls when the trains stop at the stations, allows commuters to board and alight, depart and stop in an emergency, while the communication system provides operational and emergency information to commuters. The energy, information and communication technology systems link the various systems, and it is important to recognise these links.

Those systems are not only engineered systems, but are so-called "socio-technical" systems, whereby each system is made up of an engineered system, an operating organisation and the system of users. Hence, the ability to develop a robust system hinges on the ability to understand the engineered system, the interaction between systems, and the behaviour of people who operate the systems.

To validate the importance of understanding the user of the systems, analyses of large-scale disruptions - such as Nasa's Columbia and Challenger explosions, toxic leaks at Bhopal, and radiation contamination at Fukushima - have demonstrated that user sub-systems are often the weak link that triggers these catastrophic failures.

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Sun Jun 25 05:29:00 CEST 2017
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